Interactive Smart Board

Q: Are you a manufacturer or trading company?
A: We are a manufacturer specializing in the production of liquid crystal displays for many years.

Q: How does your factory perform quality control?
A: Quality comes first, and Funvision has taken quality control very seriously since the beginning. We pay attention to every detail, and our factories are ISO9001, ISO14001, CE and RoHS certified.

Q: What is your after-sales service?
A: We provide 100% guarantee for our products.

Q: What is your MOQ?
A: Any quantity is acceptable for your order. And the price is negotiable for large quantity.

Q: When will you make the delivery?
A: We can make the delivery within 3-15 working days according to the size and quantities of your order.

Q:what brand of screen are you using?
A:we are using Samsung,LG,AUO and CHIMEI screen.

Q: Do you have your own housing factory?
A: Yes, we have our own housing factory, we have the best structural engineers, we want to offer you the best screen and shape, so we also welcome OEM.

Q: How can I contact you if you are not online?
A: If I am not online, please check the contact information below, you can either email me or call me and I will get back to you as soon as possible.

Professional packaging is required during air or sea transportation to prevent damage during transportation. Our packaging materials have certain anti-pressure, anti-shock and waterproof functions to ensure that the products are safe and stable during transportation.

Ship freight by ocean or air to more than 220 countries and territories, as well as cross-border solutions. Our long-term relationships with major carriers enable us to offer the right service.

Our digital signage solutions are backed by acomprehensive warranty designed to ensure reliability, performance, and peace of mind for your investment. Here’s a concise breakdown:

1. Standard Warranty Coverage

• Hardware: 1–3 years(extendable) for the display, media player, and built-in components, covering defects in materials and workmanship.

• On-Site Service: Includes free repairs or replacements (where applicable) for critical failures during the warranty period.

• Advanced Parts Replacement: Expedited shipping for faulty components (e.g., power supplies, panels) to minimize downtime.

2. 24/7 Technical Support

• Dedicated hotline or chat assistance for troubleshooting, firmware updates, and remote diagnostics.

• Rapid-response SLAs (e.g., 4-hour initial reply for critical issues).

3. Accidental Damage Protection (Optional Add-On)

• Covers physical damage (e.g., cracks, liquid spills) for displays in high-traffic environments (e.g., retail, education).

4. Software & CMS Warranty

• Lifetime access to free software updates (e.g., security patches, feature enhancements) for our proprietary CMS.

• Cloud platform uptime guarantee (≥99.5%) with credits for downtime exceeding thresholds.

5. Eco-Friendly End-of-Life Support

• Free recycling or responsible disposal of outdated hardware to comply with RoHS/WEEE regulations.

6. Warranty Extensions & Custom Plans

• Tailored coverage up to5 yearsfor mission-critical deployments (e.g., corporate lobbies, transportation hubs).

• Priority access to spare parts inventory and field engineers for global installations.

Why It Matters:

Our warranty reflects our commitment to zero unplanned downtime and long-term cost efficiency. With a global network of certified technicians and proactive monitoring tools, we minimize disruptions while maximizing your ROI.

Contact us for region-specific terms, premium support tiers, or bulk-purchase discounts.